Product Updates. Events. And More.

A lot of stuff happens at NFS. New products, new tools, more features. You get the point.
This is where we try our best to keep everyone up-to-date.

Hik-connect App - Google Play Store

posted 3 May 2020, 12:53 by Andrew Sharrem

Customers may fail to find hik-connect app on google play app store due to some store policy reasons.

Please use the link below to get the newest version.

Or visit hikvision website-support-hikvision app store

What to do if an end-user is experiencing JO-1MDW App delays?

posted 10 Feb 2019, 16:31 by Unknown user

Please ask the end user to send us the information below.

1. Product Serial Number
Location: [Settings cog icon]-[next screen > icon]-[Other Settings]-[Station Information]
2. The current download and upload Mbps
3. Internet Type (ADSL, Cable, NBN, 4G etc...)
4. The network configuration
Ex: number of routers, access points, IP address, Subnet mask etc.
5. The port status (these ports needs to be open)
TCP 443 (Certification Server Control)
TCP 8883 (Call control server connection)
UDP 10000-20000 (Video and Audio transmission)

iVMS 4200 Videos

posted 12 Dec 2018, 17:00 by Unknown user














Access Control Configuration

on iVMS-4200



How to Add Card on iVMS-4200


How to Add Person on iVMS-4200


How to Apply Permission on iVMS-4200


How to Check and Change Door Status


How to Configure Attendance Check Point Settings on iVMS-4200


How to Configure Card Reader Authentication on iVMS-4200


How to Configure Department Schedule on iVMS-4200


How to Configure Multiple Shift Schedule on iVMS-4200


How to Configure Person Schedule on iVMS-4200


How to Configure Schedule and Template on iVMS-4200


How to Configure Shift Setting on iVMS-4200


How to Configure Time Period on iVMS-4200


How to Control Door Remotely


How to Do Event  Search


How to Enable and Disable Card Reader


How to Export Access Control Event


How to Set Access Control Event Linkage on iVMS-4200


How to Set Access Control Parameter on iVMS-4200


How to Set Anti-passing Back on iVMS-4200


How to Set Authentication Password on iVMS-4200


How to Set Auto Backup on iVMS-4200


How to Set Cross-Device Linkage on iVMS-4200


How to Set Door Status Duration


How to Set Event Card Linkage on iVMS-4200


How to Set Multi-door Interlocking on iVMS-4200


How to Set Multiple Authentication on iVMS-4200


How to Set Open Door with First Card on iVMS-4200


How to Set Zone Event Linkage on iVMS-4200


How to Set Door Lock Time


How to Set Sensor's Type


How to Synchronize Time Manually on iVMS-4200

RAID in Video Surveillance

posted 20 Nov 2018, 13:49 by Andrew Sharrem   [ updated 20 Nov 2018, 13:51 ]

We've posted a new article on RAID use in VMS.
Generally speaking RAID is not something we recommend.
Check out the article...

Some great LPR shots one of our clients sent in.

posted 26 Apr 2018, 13:57 by Unknown user   [ updated 26 Apr 2018, 16:06 ]

Lights off on the offenders Van. Pitch black conditions.

Hikvision Tech Support - Hotline

posted 8 Apr 2018, 21:10 by Andrew Sharrem   [ updated 10 Jan 2019, 14:05 by Unknown user ]

Local NZ number - Serviced from Australia...
09 217 3127

Brooks - Wireless Smoke & CO systems - what you need to know

posted 8 Apr 2018, 15:33 by Unknown user   [ updated 8 Apr 2018, 15:37 ]

Brooks Australia Pty LtdWe recommend up to 12 RF devices per system. The larger the system the more RF signals being transmitted and the greater the chance of signal clashing.  

This means there will be a lot of RF signals trying to transmit in a very tight time frame – as all the RF devices are interconnected, if a signal path is blocked by signal clashing, then the unit will not respond to a fire message.

As you noted, the RF devices form a mesh. 

Technically, 31 RF (radio) devices within a system is the max that is possible but ensuring that the signal gets to all 31 devices within the suitable time frame is very difficult to show and validate.

That said, quite a few of our Radio LINK systems installed have more than 12 x RF devices, and they work well.

However we always recommend the final configuration and set up is fully tested and verified – a button test on each device and a record that all other devices have responded to the message.

This can be slow and tedious process (not to mention loud), but is essential in proving that the system is working as designed.

Summary – We recommend up to 12 RF devices per system, if there are more be sure to fully test the system.

To answer your other question,  if all alarms sound and there is no obvious fire, how do you identify the alarm that initially triggered.

Pushing the hush button on one interconnected smoke alarm will silence all alarms except the one that activated, after the occupant confirms there is no fire, they can then push the hush button on the activating smoke alarm and it will be silenced.

However we would suggest installing a couple of Alarm Controllers into the system (ref EIB450), easiest way to explain how this works is to watch a factory video at the link below. We sell quite a large number of controller with RadioLINK systems as they allow the occupant to test and silence their alarms from floor level – no need to climb on a wobbly chair to reach the alarms.  

Hikvision disables Onvif by default

posted 3 Feb 2018, 16:30 by Andrew Sharrem   [ updated 1 Mar 2018, 15:49 ]

Hikvision firmware v5.5+ now disables the Onvif protocol by default, causing fustrution and issues for 3rd party integration.
NxWitness is one of those affected, but they have begun to address the issue in their latest patch release

The attached document from Hikvision shows the necessary steps to re-enable Onvif.
For NxWitness the "Enable Hikvision CGI" checkbox must also be ticked.

For the latest patch release of Nx, first enable Hik CGI as below - then add device to Nx.
Nx will create and enable the onvif user.

For the Nx stable release - on occasions the camera remains locked if Nx has auto-discovered the camera.
To fix this we use the following workaround;
  • Turn off Nx Camera & Server auto discovery
  • Delete camera from Nx
  • Soft default the camera (default except IP & passwords )
  • Enable Hik CGI & Onvif & user
  • Add device in Nx manually

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