Hikvision firmware v5.5+ now disables the Onvif protocol by default, causing fustrution and issues for 3rd party integration. NxWitness is one of those affected, but they have begun to address the issue in their latest patch release The attached document from Hikvision shows the necessary steps to re-enable Onvif. For NxWitness the "Enable Hikvision CGI" checkbox must also be ticked. For the latest patch release of Nx, first enable Hik CGI as below - then add device to Nx. Nx will create and enable the onvif user. For the Nx stable release - on occasions the camera remains locked if Nx has auto-discovered the camera. To fix this we use the following workaround;
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